Flagship Programme · For Organisations

Workplace EI

Build emotionally intelligent leaders and teams, and show the difference in hard numbers. Workplace EI turns insight into the way your people actually behave at work.

Why it matters

The capability gap that costs you most

Technical skill alone no longer guarantees results. As work grows more complex and AI takes over routine analysis, what separates strong teams from struggling ones is increasingly human: the ability to read emotion, stay composed under pressure, and build trust.

The numbers are hard to ignore. Global employee engagement has slipped to around 20%, a gap worth an estimated $10 trillion in lost productivity, while emotional intelligence and wellbeing keep falling. Most managers were promoted for their technical ability and never taught to handle emotional load, conflict, or motivation. The cost is real but hidden, showing up as turnover, friction, and people quietly checking out.

Workplace EI is built to close that gap. It is not a workshop or a one-off event; it is a structured, measurable system that develops emotional intelligence across your leaders, teams, and culture — then tracks the change with the same discipline you bring to financial performance.

What participants gain

Skills that show up at work

How the programme is built

Four domains. Twelve competencies. One deliberate path.

Workplace EI rests on the Grace Model of Emotional Intelligence: four developmental domains spanning twelve competencies, aligned to the validated Korn Ferry ESCI framework. Every participant follows the same path — from awareness, to application, to embodiment.

Self-Awareness

Emotional literacy, honest self-observation, and personal insight

Self-Management

Emotional regulation, resourcefulness, resilience, and ownership

Social Awareness

Empathy, perspective-taking, and reading organisational context

Relationship Management

Collaboration, communication, trust, influence, and conflict

The development journey

Instead of delivering knowledge in a classroom and hoping it sticks, the programme runs as a journey that reinforces behaviour over time.

  • Diagnostic: every engagement starts with a validated EI baseline, so development is built on evidence rather than assumption
  • Experiential learning labs: facilitated live sessions that build competency through guided experience across the four domains
  • One-to-one coaching: individual reinforcement with a certified Grace coach that keeps change alive after the session ends
  • Applied practice and reflection: structured cycles that fold new behaviour into everyday work
  • Measurement: a post-programme assessment and longitudinal tracking that show what actually changed
Format & Delivery

How it runs

Format

  • Licence-based model with unlimited coach matching
  • Bi-monthly experiential training plus quarterly focus labs
  • Cohort enrolment — teams grow together
  • In person, virtual, or hybrid · Seven languages

Who it is for

  • People leaders and managers
  • Team and project leads
  • HR and L&D leaders
  • Whole teams and functions ready for lasting cultural change

What you receive

  • Validated EI baseline and post-programme assessment
  • Optional 360-degree feedback
  • Unlimited one-to-one coaching with certified coaches
  • Longitudinal growth reporting mapped to your leadership and engagement metrics
  • Dedicated account partner and quarterly success reviews

Typical results

  • +20–25% engagement
  • +14% productivity
  • –20–30% attrition
  • ~3× return on investment by Year 2
  • Source: Grace ROI White Paper, 2025
The impact

What changes

For your people

  • More composure and steadier judgement under pressure
  • Better communication and stronger working relationships
  • Greater resilience, confidence, and capacity for hard situations
  • A clear personal path from insight to lasting change

For the organisation

  • Higher engagement and a more connected culture
  • Less conflict, less friction, and fewer avoidable exits
  • Better collaboration, sharper decisions, and easier adaptation to change
  • Leadership capability you can measure, and a return you can put in front of the CFO
Get in touch

Interested in Workplace EI?

Leave your details and a Grace consultant will be in touch to talk through your goals, your people, and how we can shape this around your organisation.